Job Duties – Employee Handbook

If/when you receive a report of a lost child or any lost person, call on the two-way radio to alert all employees so we can all search for the lost person. Sometimes minutes count

This is very important. Always greet the customer with a smile and a friendly “Hello”, ‘How are you doing today”, or other such friendly greetings
BE POLITE. This is very important. Remember the line from the movie ‘Bambi’?
“If you can’t say something nice, …don’t say nothing at all”? The same hold true here. Remember the golden rule. Treat others as you would want to be treated
Remember you are representing Shenandoah Valley Campground
When riding through Campground on golf cart or any other vehicle DRIVE SLOWLY
When riding through the campground on a golf cart SMILE and GREET campers along the way. A smile and a friendly “How are y’all doing today” can mean a lot to everyone
Employees are not allowed to have visitor while on duty
Employees are not allowed personal use of computers
NO FACEBOOK, NO INSTAGRAM, NO TWITTER, NO INSTANT MESSAGING OF ANY FORM
Employees are not allowed to accept personal phone calls while on duty, except for emergencies
This includes your personal cell phone as well the business phone. Personal calls during breaks
are allowed. NO TEXTING WHILE ON DUTY
Employees using restroom and noticing any untidiness should tidy up or inform Housekeeping, Duke ASAP
Employees are expected to pick up any trash they see, inside or outside
Any other task requested by any of the managers