Maintenance – Employee Handbook

It is your responsibility to be knowledgeable of SVC’s policies. If a question arises that you cannot answer ask a manager
You are expected to show respect to all management
We thank you for any suggestions you may have. Bring your ideas to Brandy. If your idea is accepted it will be implemented. No changes will be made without her approval
It is your responsibility to not gossip
Any employee issues need to be brought to Brandy’s attention
If a situation comes up where you cannot work the hours scheduled, bring it to Brandy’s attention. Employees may not switch schedules with another employee
You are expected to arrive on time and ready to work
From time to time we all have problems at home. We expect you to leave yours there
Be Polite
You are expected to be available weekends and holidays
You may ask for occasional day(s) off. While we will try to grant your request, this cannot become a habit. A previous request from your fellow worker for the same day(s) off will take precedence

Employee’s family and/or friends may not ‘hang out’ at the campground while Employee is working.
If Employee’s manager asks Employee to work overtime, Employee is not entitled to contact another Employee to work their overtime for them.
Employees may not make their own schedule.
Employees may only work overtime when asked by any Manager

To see if campers need to be towed to and/or from storage
For a list of campers requiring the Honeywagon service
To see if the Picnic Shelter has been rented. If so, make sure that it is readied

Empty trash containers
Clean and maintain hot tubs
Clean and maintain swimming pool. Pool must be check at least every two (2) hours.
Clean the Pavilion
Clean Picnic Shelter
Clean around lake
Clean grounds
Clean fire rings

Employees are expected to pick up any trash they see, inside or outside
Employees using restroom and noticing any untidiness should tidy up or inform Housekeeping, Duke ASAP
Any other task requested by any manager