Office

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Lisa Rankin, Department Manager

RESPONSIBILITIES

  • It is your responsibility to be knowledgeable of SVC’s policies.  If a question arises that you cannot answer ask a manager
  • You are expected to show respect to all management
  • We thank you for any suggestions you may have.  Bring your ideas to Lisa.  If your idea is accepted it will be implemented.  No changes will be made without her approval
  • It is your responsibility to not gossip
  • At the end of your shift, ALL employees are expected to help clean the office, store, and cafe’
  • You are expected to keep busy.  If not busy please bag ice, fill bags of rabbit food, etc
  • Any employee issues need to be brought to Lisa’s attention
  • If a situation comes up where you cannot work the hours scheduled, bring it to Lisa’s attention. Employees may not switch schedules with another employee
  • You are expected to arrive on time and ready to work
  • From time to time we all have problems at home. We expect you to leave yours there
  • Be Polite
  • You are expected to be available weekends and holidays
  • You may ask for occasional day(s) off.  While we will try to grant your request, this cannot become a habit.  A previous request from your fellow worker for the same day(s) off will take precedence

NOTE

  • Employee’s family and/or friends may not ‘hang out’ at the campground while Employee is working
  • If Employee’s manager asks Employee to work overtime, Employee is not entitled to contact another Employee to work their overtime for them
  • Employees may not make their own schedule
  • Employees may only work overtime when asked by any Manager

DUTIES

  • Register Campers
  • Make reservations for campers
  • Sell store items
  • Rent River Tubes
  • Loan out outdoor equipment
  • Rent Mini-golf equipment.
  • Keep rabbit food bagged
  • Rent Golf Carts
  • Keep store shelves stocked, dusted and tidied
  • Keep the brochure racks refilled
  • Help in the Café
  • Keep the Café clean and restocked. As inventory becomes low, inform Office Manager
  • Any other activity requested by any of the managers
  • Keep car passes, pens, markers, etc. containers refilled. When any items need reordering, please inform Office Manager in time for the item to be reordered and shipped
  • Please don’t wait until the item is totally depleted
  • Restock ice cream machine and wipe clean
  • Restock soda machine and wipe clean
  • Make note of items requested by campers that we do not stock and report these requests to Office Manager
  • Keep workstation clean and in order
  • Keep the store and lobby clean. This includes windows and doors
  • Keep store shelved and counters dusted
  • Sweep floor at the end of shift
  • Mop floor at daily store closing

MISCELLANEOUS

  • Employees are expected to pick up any trash they see, inside or outside
  • Employees using restroom and noticing any untidiness should tidy up or inform Housekeeping, Duke ASAP
  • Any other task requested by any manager